FAQ

* How come you do not accept wireless debit?

* How come you do not take e-mail orders?

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After much consideration and testing, we opted to not carry this feature for a few reasons:

1. If the communication towers go down (and they do) it can leave frustrated customers and lengthy waits on deliveries. We strive to make sure the customer is going to be served in good time so that the next customer is not waiting. We do however take checks (please ask for full details on this).

2. From time to time, the debit cards will not work, whether the strip is dead or the funds are not there to utilize. Again, this can cause lengthy waits and possible cold food delivered that was meant to be hot.

While we certainly have the capability of doing this, we stopped doing this for similar reasons to the above question. Sometimes the lines can go down or there are delays in the system. We do not want our customers disappointed that their e-mail did not get through in a timely fashion.

HOWEVER, we do accept e-mail orders for grocery shopping lists. These get done the following day with confirmation to the customer first by phone. (Please e-mail or contact us by phone for further information.

Niagara Falls!